JNUC 2020 - Doctor, it hurts when I...
Here are the resources referenced in my 2020 JNUC session "Doctor, it hurts when I..."
Links to slide deck and video will be added after the conference
"We all rejoiced when Apple released knowledge-base article HT210060 (Use Apple products on enterprise networks) as it has helped to clarify which internet hosts devices need to access. It isn't always a straightforward discussion to get this access enabled, and even when the changes have been implemented, it isn't always working the way we expect. How do we troubleshoot issues with these hosts in a way that provides the network and security team the information they require, and what sort of behavior on-device would lead us to suspect that access is not configured correctly?"
Apple Documentation
Use Apple Products on Enterprise Networks
https://support.apple.com/HT210060
If your Mac and iOS clients aren’t getting APNs
https://support.apple.com/HT203609
About macOS, iOS and iTunes server host connections and iTunes background processes
https://support.apple.com/HT201999
Microsoft Documentation
Microsoft 365 network connectivity overview
https://docs.microsoft.com/en-us/microsoft-365/enterprise/microsoft-365-networking-overview?view=o365-worldwide
Assessing Microsoft Network Connectivity
https://docs.microsoft.com/en-us/microsoft-365/enterprise/assessing-network-connectivity?view=o365-worldwide
Microsoft Networking Partner Program
https://docs.microsoft.com/en-us/microsoft-365/enterprise/microsoft-365-networking-partner-program?view=o365-worldwide
Conference Presentations
Daniel MacLaughlin - MDM Not Working? Was it the proxy? It's always the proxy!
https://www.jamf.com/resources/videos/mdm-not-working-was-it-the-proxy-its-always-the-proxy/
Brad Chapman - APNS and MDM: a technical Update
https://www.jamf.com/blog/apns-and-mdm-a-technical-update/
https://www.youtube.com/watch?v=cHcX3QOrV5Q
Brad Chapman - A Push Odyssey: Journey to the Center of APNS
https://www.youtube.com/watch?v=Z-Lg9uBbmfk
Tools
Two Canoes Push Diagnostics
https://twocanoes.com/products/mac/push-diagnostics/
Jamf Environment Test
https://github.com/jamf/Jamf-Environment-Test
https://marketplace.jamf.com/details/jamf-environment-test/
Little Snitch
https://www.obdev.at/products/littlesnitch/index.html