Tuesday, September 29, 2020

 JNUC 2020 - Doctor, it hurts when I...

Here are the resources referenced in my 2020 JNUC session "Doctor, it hurts when I..."

Links to slide deck and video will be added after the conference

"We all rejoiced when Apple released knowledge-base article HT210060 (Use Apple products on enterprise networks) as it has helped to clarify which internet hosts devices need to access. It isn't always a straightforward discussion to get this access enabled, and even when the changes have been implemented, it isn't always working the way we expect. How do we troubleshoot issues with these hosts in a way that provides the network and security team the information they require, and what sort of behavior on-device would lead us to suspect that access is not configured correctly?"

Apple Documentation


Use Apple Products on Enterprise Networks 

https://support.apple.com/HT210060

If your Mac and iOS clients aren’t getting APNs 

https://support.apple.com/HT203609

About macOS, iOS and iTunes server host connections and iTunes background processes 

https://support.apple.com/HT201999


Microsoft Documentation


Microsoft 365 network connectivity overview

https://docs.microsoft.com/en-us/microsoft-365/enterprise/microsoft-365-networking-overview?view=o365-worldwide

Assessing Microsoft Network Connectivity

https://docs.microsoft.com/en-us/microsoft-365/enterprise/assessing-network-connectivity?view=o365-worldwide

Microsoft Networking Partner Program

https://docs.microsoft.com/en-us/microsoft-365/enterprise/microsoft-365-networking-partner-program?view=o365-worldwide


Conference Presentations


Daniel MacLaughlin - MDM Not Working? Was it the proxy? It's always the proxy!

https://www.jamf.com/resources/videos/mdm-not-working-was-it-the-proxy-its-always-the-proxy/

Brad Chapman - APNS and MDM: a technical Update

https://www.jamf.com/blog/apns-and-mdm-a-technical-update/

https://www.youtube.com/watch?v=cHcX3QOrV5Q

Brad Chapman - A Push Odyssey: Journey to the Center of APNS

https://www.youtube.com/watch?v=Z-Lg9uBbmfk


Tools


Two Canoes Push Diagnostics

https://twocanoes.com/products/mac/push-diagnostics/

Jamf Environment Test

https://github.com/jamf/Jamf-Environment-Test

https://marketplace.jamf.com/details/jamf-environment-test/

Little Snitch

https://www.obdev.at/products/littlesnitch/index.html